You know that feeling even if you can’t name it — the mix of frustration and annoyance when you’re using a touch interface that you can’t quite get to work correctly. When you feel like you have to touch delicately just to trigger _that_ command that’s _right there_ in plain sight.…
Hey! This is an excerpt from my book Designing Products People Love, which was published by O'Reilly in January 2016. Learn more about the book and the 20+ product designers from Facebook, Twitter, Slack, etc. who were interviewed about how they work. Have you ever experienced a user interface that…
After years of resistance, Apple’s iPhone 6 announcement last week officially signaled the Dawn of the Era of Huge Screens. And it’s going to crash into existence in a big way. Just this Monday, Apple announced that they’d sold over four million pre-orders for the phones the…
There's a high probability you're working on a product that's going to be used on a mobile phone. And if you're not, you probably soon will be. A lot of us are building mobile apps these days and that means we're sampling each other's products pretty heavily. Right now, I've…
If you build products for a living, there’s a lot to learn from iOS 8's iMessage changes — both on the user interface side and on the customer development side. (Note: I’m not going to speculate whether or not Apple is gunning for Snapchat or other ephemeral messages services.…
As product designers, it's not hard to see that our world is changing. We're transitioning from a Web-based point-and-click world to mobile, where all the cutting-edge design is now happening. Instead of a click, it's a tap. Or a gesture. Or a swipe. Or a who-knows-what. We can't continue building…
How you can communicate animations by watching cartoons or using tools like Quartz Composer, Origami, Adobe After Effects, and Keynote.…
Nobody wants to "follow their friends" anymore when signing up for mobile apps. In its place, the Address Book is beginning to reign. Secret is one of the first anonymous and non-messaging apps to rely exclusively on your Address Book as its primary social graph. This is a…
Facebook's release of Paper yesterday on the App Store breaks a string of uninspired releases outside of Instagram, and has many believing it's a glimpse into the future of mobile interaction. But there's one problem: if this is the future, it's going to hurt. And I mean physically. There's no…
As tastes change, technologies evolve, and the expectations of our customers shift, the way we design products is frequently subjected to the whims of the moment. We discover better ways to strip away the layers, the steps, the complexity — to deliver what our customers really want: The content.…